Privacy Policy

1. Introduction

tk67 (referred to in this document as "we", "us", or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your own data.

By registering an account or continuing to use the tk67 platform — whether you are accessing from Dhaka, Chittagong, Sylhet, Rajshahi, or anywhere else across Bangladesh — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

2. Information We Collect

When you create and operate an account on tk67, we may collect the following categories of personal information:

• Identity data: full name, date of birth, national ID or passport details required for KYC verification.
• Contact data: email address, phone number, and delivery address where applicable.
• Financial data: payment method details including bKash wallet numbers, Nagad mobile banking accounts, Rocket account identifiers, and Bangladeshi Taka transaction records.
• Technical data: IP address, browser type and version, device identifiers, operating system, time zone (Bangladesh Standard Time, UTC+6), and access logs.
• Usage data: game history, betting records, session durations, wagering patterns, and interactions with promotions or bonuses.
• Communications data: support ticket history, live chat transcripts, and any correspondence sent to our support team via email.

3. How We Use Your Information

We use your personal data only for clearly defined, legitimate purposes. The specific uses are set out below:

• Account management: to register, verify, and maintain your tk67 player account securely.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels in Bangladeshi Taka.
• Regulatory compliance: to fulfil KYC, anti-money laundering (AML), and responsible gaming obligations as required by applicable standards.
• Marketing communications: to send you relevant promotional offers, bonus updates, and seasonal notifications (such as Eid or Pohela Boishakh campaigns) — only with your consent, and only where you have opted in.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases: (a) performance of the contract between you and tk67 — operating your account and providing platform services; (b) compliance with legal obligations; (c) legitimate interests in fraud prevention, platform security, and responsible gaming enforcement; and (d) your explicit consent, particularly for direct marketing.

Where we rely on your consent as the lawful basis, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Cookies and Tracking Technologies

tk67 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies help us remember your preferences, keep your session secure, and analyse site performance. The categories of cookies we use are:

• Strictly necessary cookies: required for the platform to function, including session management and security tokens. These cannot be disabled.
• Performance cookies: collect anonymised data on how players navigate the site — such as which game pages attract the most visits — helping us optimise content and speed.
• Functional cookies: store your preferences such as language selection, so the site behaves consistently across visits.
• Analytics cookies: help us understand aggregate usage trends across the tk67 player base so we can make data-driven improvements to game selection, promotions, and payment flows.

6. Data Sharing and Third Parties

tk67 does not sell your personal data to third parties. We may, however, share your data with carefully selected partners where it is necessary to provide our services. These include: payment processors (such as bKash, Nagad, and Rocket service operators) to facilitate deposits and withdrawals; identity verification providers to support KYC processes; fraud prevention and security services; and technology infrastructure providers who operate under strict data-processing agreements.

We may also disclose your data where required by law or to protect the rights, property, or safety of tk67, its players, or others. In any disclosure scenario, we apply the principle of minimum necessary data — we share only what is strictly required for the stated purpose.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to meet our legal, accounting, and regulatory obligations. The general retention periods are:

• Active account data is retained for the full duration of your account's existence on the tk67 platform.
• Financial transaction records are kept for a minimum of five years from the date of each transaction to comply with applicable financial record-keeping requirements.
• After account closure, personal data not subject to mandatory retention may be securely deleted or anonymised within ninety days.

8. Data Security

The security of your personal data is a top priority at tk67. We employ industry-standard technical and organisational measures to protect your information from unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and our servers, access controls that restrict data visibility to authorised personnel only, regular security audits and vulnerability assessments, and secure storage infrastructure for all player records.

While we maintain robust safeguards, no digital system can be guaranteed completely free from risk. We encourage you to use a strong, unique password for your tk67 account and to never share your login credentials with anyone.

9. Children and Age Verification

tk67 is strictly an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. By creating an account, you confirm that you are aged 21 or over. If we discover that data has been collected from a person under 21, we will immediately delete that information and close the account. If you believe a minor has registered on our platform, please contact us immediately at the email address provided below.

10. Your Rights

You have meaningful rights over your personal data held by tk67. At any time, you may submit a written request to exercise the following rights:

Right of access — obtain a copy of the personal data we hold about you. Right to rectification — request correction of inaccurate or incomplete information. Right to erasure — ask us to delete your data, subject to our legal retention obligations. Right to restrict processing — request that we limit how we use your data in specified circumstances. Right to data portability — receive your data in a structured, machine-readable format. Right to object — object to processing based on our legitimate interests, including profiling for marketing. Right to withdraw consent — withdraw any previously given consent without penalty. To exercise any of these rights, please contact our support team via the email address listed in the Contact section of this policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of the tk67 platform after any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk67 handles your personal data, please do not hesitate to reach out to our dedicated privacy team. We aim to acknowledge all requests within two business days and resolve them within thirty days.

You may contact us by email at: [email protected] — please include your registered username and the nature of your request in the subject line for faster handling.